MOMMYS' LITTLE HELPER
I was driving the 12 route Friday and got a couple regulars. The mother is a deaf mute who rides a scooter. She has an adorable little girl who is about 2 and a half years old. She often rides on her moms lap. Initially, I thought this was her grandchild, but was corrected by other riders who seem to know her. They told me it is actually her daughter.
Anyway, I put the lift down to pick up the pair. The little girl was just adorable. She was dressed in a pink "Hello Kitty" outfit. She had a matching pacifier in her mouth. I was tempted to yank the pacifier away to save the mother from future HUGE dental bills...and because the kid is a little old for a pacifier...but I restrained myself.
The little girl insisted on helping by putting the monthly pass into the farebox. She pulled it out of its little envelope and waved it around. She mumbled something that was totally not understandable. Partially due to her age and partially due to the stupid pacifier. Meanwhile, the mother left the child up by the farebox to pay the fare as she went to park in the handicapped seating area so I could strap her in. I was stowing the lift, which takes both hands. The little girl was too fast for me. She slipped the monthly pass into the dollar bill intake! I tried to reach up and catch it before it went in, but I was too late.
I turned and looked at her mother and she could tell what happened by the look on my face. I felt really bad. I realize it wasn't my job to babysit, but I still felt bad. I popped her out a 24 hour transfer, gave her a few free ride passes and had her fill out a card to put into the farebox that would provide the information to get her card mailed back to her. Of course, I called Control to inform them of the situation and let them know I had given out the day pass and free rides so I wouldn't get in trouble later. The lady seemed okay with the situation and how I handled it. I think she realized that she should have helped her child pay the fare and not left her alone to do it.
I did have two people say something to me as they got off the bus downtown. Both liked the way I handled the situation and thought I did a good job. That made me feel a little better. If either of you are reading this...thanks. It's always great to get support.
Lesson for the day...If your toddler wants to help you pay the fare, guide them through the process!!
Anyway, I put the lift down to pick up the pair. The little girl was just adorable. She was dressed in a pink "Hello Kitty" outfit. She had a matching pacifier in her mouth. I was tempted to yank the pacifier away to save the mother from future HUGE dental bills...and because the kid is a little old for a pacifier...but I restrained myself.
The little girl insisted on helping by putting the monthly pass into the farebox. She pulled it out of its little envelope and waved it around. She mumbled something that was totally not understandable. Partially due to her age and partially due to the stupid pacifier. Meanwhile, the mother left the child up by the farebox to pay the fare as she went to park in the handicapped seating area so I could strap her in. I was stowing the lift, which takes both hands. The little girl was too fast for me. She slipped the monthly pass into the dollar bill intake! I tried to reach up and catch it before it went in, but I was too late.
I turned and looked at her mother and she could tell what happened by the look on my face. I felt really bad. I realize it wasn't my job to babysit, but I still felt bad. I popped her out a 24 hour transfer, gave her a few free ride passes and had her fill out a card to put into the farebox that would provide the information to get her card mailed back to her. Of course, I called Control to inform them of the situation and let them know I had given out the day pass and free rides so I wouldn't get in trouble later. The lady seemed okay with the situation and how I handled it. I think she realized that she should have helped her child pay the fare and not left her alone to do it.
I did have two people say something to me as they got off the bus downtown. Both liked the way I handled the situation and thought I did a good job. That made me feel a little better. If either of you are reading this...thanks. It's always great to get support.
Lesson for the day...If your toddler wants to help you pay the fare, guide them through the process!!